Hampton Inn & Suites Pigeon Forge on the Parkway

2025 Parkway, Pigeon Forge, TN 37863 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Titanic Museum
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Very Good
4.0/5

Based on 889 guest reviews

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  • Swimming pool
  • Free WiFi
  • Free newspapers in lobby
  • Free continental breakfast
  • Free breakfast
  • Outdoor seasonal pool
  • Free self parking
  • Fitness facilities
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07/01/2022 - 07/02/2022
Searching all hotel inventory networks
10 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hampton Inn & Suites Pigeon Forge on the Parkway

Below are the verified reviews from guests that we have booked recently:
"Not as I expected or as it usually is."
Overall Score2.0/ 5
Had to make the bed, go to the desk for towels and deal with the garbage as the trash baskets are the size of a thimble. We were NOT informed we would be expected to do these chores. If I pay for lodging at a Hampton, I expected better service.
(Individual traveler, booked 1 room), from US flag
18-Dec-2021 Verified Review, stayed from Tue Dec 14 to Thu Dec 16 2021 at a $107.99 average nightly rate.
"Good location, pleasant stay!"
Overall Score4.0/ 5
Pleasant stay. Breakfast an added bonus especially with those crowds! Very friendly staff. My dog made many new friends.
(Individual traveler, booked 1 room), from US flag
27-Nov-2021 Verified Review, stayed from Wed Nov 24 to Sat Nov 27 2021 at a $270.99 average nightly rate.
"Hampton is a favorite hotel."
Overall Score4.0/ 5
We like staying at Hampton Inns because they have the most comfortable beds and rooms are clean. This hotel didn’t disappoint.
(Individual traveler, booked 1 room), from US flag
13-Nov-2021 Verified Review, stayed from Tue Nov 09 to Thu Nov 11 2021 at a $139.43 average nightly rate.
"Expected more from a Hampton."
Overall Score2.0/ 5
The hotel room smelled damp. The water pressure was not good. The air conditioning had a hard time keeping up. The TV was older and did not get a clear picture. Then we found a huge bug crawling on our ceiling the last day we were there.
(Individual traveler, booked 1 room), from US flag
22-Aug-2021 Verified Review, stayed from Wed Aug 18 to Sun Aug 22 2021 at a $158.67 average nightly rate.
"Good atmosphere, friendly people, pet friendly."
Overall Score4.0/ 5
We had a good stay. Room was clean. Great experience for our dog, lots of areas to walk and play. Nice pool!
(Individual traveler, booked 1 room), from US flag
07-Jun-2021 Verified Review, stayed from Fri Jun 04 to Sun Jun 06 2021 at a $220.99 average nightly rate.
"Confused, worst ever."
Overall Score1.0/ 5
Called the number was answered,as Hampton Inns, made res.called next day just to confirm everything but person said that reservation was wrong because it was 3rd party? He was able to keep us on first floor and king bed but couldn't give me the rate as he couldn't get into their system?? So we get to hotel, no first floor room, no king bed, can't tell me room rate only that I should Not have called three rd party. But when you call the number online it's answered Hampton Inns. Crazy Crap.
(Individual traveler, booked 1 room), from US flag
22-May-2021 Verified Review, stayed from Mon May 17 to Wed May 19 2021 at a $131.99 average nightly rate.
"Clean rooms, delicious breakfast bar, good customer service."
Overall Score4.0/ 5
This motel is a great motel to stay.
(Individual traveler, booked 1 room), from US flag
26-Apr-2021 Verified Review, stayed from Thu Apr 22 to Sun Apr 25 2021 at a $215.88 average nightly rate.
"Great until the end."
Overall Score4.0/ 5
The door battery died which caused us major headaches at the end of our stay and locked out of our room for two hours Hampton credit us w a free night but honestly I think they could have done better seeing the ordeal we went through. We are loyal Hampton inn customers.
(Individual traveler, booked 1 room), from US flag
17-Mar-2021 Verified Review, stayed from Fri Mar 12 to Mon Mar 15 2021 at a $154.99 average nightly rate.
"We booked a room with two beds and got one bed. Hated it."
Overall Score1.0/ 5
The hotel would not re book me a room with two beds or refund any of my money. I will not stay with Hampton again nor would I recommend them to anyone I know.
(Individual traveler, booked 1 room), from US flag
14-Mar-2021 Verified Review, stayed from Fri Mar 12 to Sun Mar 14 2021 at a $134.99 average nightly rate.
"Pleasant and friendly."
Overall Score5.0/ 5
..
(Individual traveler, booked 1 room), from US flag
02-Mar-2021 Verified Review, stayed from Sat Feb 27 to Sun Feb 28 2021 at a $121.99 average nightly rate.
"Nice Hampton Inn."
Overall Score4.0/ 5
Clean, staff very nice and professional.
(Individual traveler, booked 1 room), from US flag
02-Mar-2021 Verified Review, stayed from Fri Feb 26 to Sun Feb 28 2021 at a $134.99 average nightly rate.
"All good but the coffee."
Overall Score4.0/ 5
It might seem petty to allow for the terrible coffee in the room to tarnish an otherwise excellent review. But I’m not alone as a coffee lover so the brilliant corporate exec that decided to cut costs on the coffee maker and brand of coffee should be fired. Terrible way to save money. The staff was wonderful, the room extra clean and enjoyable.
(Group coordinator, booked 2 rooms), from US flag
27-Feb-2021 Verified Review, stayed from Fri Feb 26 to Sun Feb 28 2021 at a $94.99 average nightly rate.
"Very clean and super nice!"
Overall Score5.0/ 5
This was our first time staying with y’all. I was a little nervous cause we brought our dog. He’s never stayed in a hotel with us. Everyone and everything was so nice! Clean rooms and all around nice place! I’d recommend if your traveling with your pets this is awesome!
(Individual traveler, booked 1 room), from US flag
25-Feb-2021 Verified Review, stayed from Sun Feb 21 to Tue Feb 23 2021 at a $86.99 average nightly rate.
"Would Recommend"
Overall Score5.0/ 5
Super nice place to stay very clean, polite helpful at the front desk. There breakfast is good and the rooms are spacious and very clean. I would recommend this hotel you would be satisfied.
(Individual traveler, booked 1 room), from US flag
24-Dec-2020 Verified Review, stayed from Tue Dec 22 to Thu Dec 24 2020 at a $119.99 average nightly rate.
"Everything was clean and nice."
Overall Score4.0/ 5
The problems we had was the noise level. Could hear people talking in rooms, dogs barking, people slamming doors and running the halls after 10:00. The A/C and heater was too noisy to sleep. We had to turn it off.
(Individual traveler, booked 1 room), from US flag
13-Dec-2020 Verified Review, stayed from Thu Dec 10 to Sun Dec 13 2020 at a $119.20 average nightly rate.
"Review"
Overall Score5.0/ 5
Excellent Facility
(Individual traveler, booked 1 room), from US flag
30-Oct-2020 Verified Review, stayed from Mon Oct 26 to Wed Oct 28 2020 at a $132.99 average nightly rate.
"We enjoyed our stay very much."
Overall Score5.0/ 5
A
(Individual traveler, booked 1 room), from US flag
12-Oct-2020 Verified Review, stayed from Sun Oct 04 to Thu Oct 08 2020 at a $105.34 average nightly rate.
"We thoroughly enjoyed our stay at the Hampton Inn and Suites."
Overall Score5.0/ 5
Perfect location, close to everything; the staff was very perfessional; hotel very clean; we will definitely stay there again.
(Individual traveler, booked 1 room), from US flag
30-Jul-2020 Verified Review, stayed from Fri Jul 24 to Sun Jul 26 2020 at a $139.16 average nightly rate.

Summary of Verified Reviews

89
Excellent

Summary of 1,024 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 89/100 based on reviews from all travelers.

Very good family hotel. Close to Smokey Mountains. Good for sightseeing with nearby parking areas. Fantastic service. Awesome vibe.

Location

93/100
115 reviews

Great location and easy parking. Excellent sightseeing, restaurants and bars nearby.

Service

87/100
215 reviews

Friendly and professional service, with great reception but subpar housekeeping. Great hotel security. Room service could have been improved.

Breakfast

86/100
193 reviews

Great and affordable breakfast.

Cleanliness

79/100
180 reviews

Clean hotel facilities. Rooms and pool are acceptably clean. Bathroom needs cleaning.

Amenities

72/100
80 reviews

Great hotel buildings and entrance area. Unspectacular architecture.

Vibe

70/100
54 reviews

Excellent vibe and pretty inviting atmosphere. Pleasant entrance area. Hotel could use some updating. Stylish hotel. Awesome for families.

Room

64/100
262 reviews

Decently clean rooms with okay minibars. Poorly air conditioned rooms with subpar beds and bathroom cleanliness. Outdated, badly maintained rooms with poor furniture. Large rooms with nice kitchenettes. Shower can be a problem.

Value

55/100
40 reviews

Fairly good value for money. Fair breakfast prices.

WiFi

26/100
16 reviews

Wifi quality could be improved.

Rated 86/100 based on reviews from families.

Pleasant entrance area. Wonderful sightseeing.

Location

93/100
32 reviews

Great location with excellent sightseeing.

Breakfast

86/100
62 reviews

Tasty breakfast.

Service

86/100
58 reviews

Friendly service with great reception but subpar housekeeping.

Cleanliness

81/100
59 reviews

Clean hotel facilities. Room cleanliness is acceptable.

Amenities

73/100
29 reviews

Great hotel buildings and entrance area.

Vibe

68/100
20 reviews

Decent vibe. Pleasant entrance area. Relatively friendly Atmosphere.

Room

66/100
77 reviews

Rooms spacious and relatively tidy. Poorly-maintained rooms, badly rated bathrooms and beds.

Rated 85/100 based on reviews from couples.

Accessible parking. Great location.

Location

93/100
25 reviews

Great location.

Service

88/100
30 reviews

Friendly service.

Breakfast

84/100
36 reviews

Tasty breakfast.

Cleanliness

80/100
26 reviews

Clean hotel facilities. Room cleanliness is acceptable.

Vibe

65/100
11 reviews

Decent vibe.

Room

60/100
45 reviews

Rooms spacious and relatively tidy. Poorly-maintained rooms, badly rated bathrooms and beds.

Comfort

53/100
25 reviews

Reasonably comfortable, large rooms, but disliked beds.

Value

50/100
7 reviews

Value for money could be better.

WiFi

11/100
6 reviews

Complaints about WiFi.

Rated 83/100 based on reviews from all travelers.

Very good family hotel. Close to Smokey Mountains. Good for sightseeing with nearby parking areas. Fantastic service. Awesome vibe.

Location

93/100
113 reviews

Great location and easy parking. Excellent sightseeing, restaurants and bars nearby.

Service

87/100
215 reviews

Friendly and professional service, with great reception but subpar housekeeping. Great hotel security. Room service could have been improved.

Breakfast

86/100
193 reviews

Great and affordable breakfast.

Cleanliness

79/100
180 reviews

Clean hotel facilities. Rooms and pool are acceptably clean. Bathroom needs cleaning.

Amenities

72/100
80 reviews

Great hotel buildings and entrance area. Unspectacular architecture.

Vibe

70/100
54 reviews

Excellent vibe and pretty inviting atmosphere. Pleasant entrance area. Hotel could use some updating. Stylish hotel.

Room

64/100
262 reviews

Decently clean rooms with okay minibars. Poorly air conditioned rooms with subpar beds and bathroom cleanliness. Outdated, badly maintained rooms with poor furniture. Large rooms with nice kitchenettes. Shower can be a problem.

Value

55/100
40 reviews

Fairly good value for money. Fair breakfast prices.

WiFi

26/100
16 reviews

Wifi quality could be improved.

Rated 85/100 based on reviews from families.

Pleasant entrance area. Wonderful sightseeing.

Location

93/100
31 reviews

Great location with excellent sightseeing.

Breakfast

86/100
62 reviews

Tasty breakfast.

Service

86/100
58 reviews

Friendly service with great reception but subpar housekeeping.

Cleanliness

81/100
59 reviews

Clean hotel facilities. Room cleanliness is acceptable.

Amenities

73/100
29 reviews

Great hotel buildings and entrance area.

Vibe

68/100
20 reviews

Decent vibe. Pleasant entrance area. Relatively friendly Atmosphere.

Room

66/100
77 reviews

Rooms spacious and relatively tidy. Poorly-maintained rooms, badly rated bathrooms and beds.

Rated 82/100 based on reviews from couples.

Accessible parking. Great location.

Location

93/100
25 reviews

Great location.

Service

88/100
30 reviews

Friendly service.

Breakfast

84/100
36 reviews

Tasty breakfast.

Cleanliness

80/100
26 reviews

Clean hotel facilities. Room cleanliness is acceptable.

Vibe

65/100
11 reviews

Decent vibe.

Room

60/100
45 reviews

Rooms spacious and relatively tidy. Poorly-maintained rooms, badly rated bathrooms and beds.

Comfort

53/100
25 reviews

Reasonably comfortable, large rooms, but disliked beds.

Value

50/100
7 reviews

Value for money could be better.

WiFi

11/100
6 reviews

Complaints about WiFi.

Review Semantics by TrustYou

Property Description

When you stay at Hampton Inn & Suites Pigeon Forge On The Parkway in Pigeon Forge, you'll be in a shopping district, within a 5-minute walk of Hatfield and McCoy Dinner Show and WonderWorks. This hotel is 0.3 mi (0.6 km) from Titanic Museum and 0.6 mi (1 km) from Hollywood Wax Museum.

A complimentary continental breakfast is served daily from 6 AM to 10 AM.

Make yourself at home in one of the 100 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Smoky Mountain Opry - 0.1 km / 0.1 mi
Hatfield and McCoy Dinner Show - 0.3 km / 0.2 mi
WonderWorks - 0.4 km / 0.2 mi
The Grand Majestic Theater - 0.4 km / 0.3 mi
Titanic Museum - 0.6 km / 0.3 mi
Hollywood Wax Museum - 1 km / 0.6 mi
Castle Of Chaos - 1 km / 0.6 mi
Country Tonite Theatre - 1.1 km / 0.7 mi
Adventure Park at Five Oaks - 1.2 km / 0.7 mi
Memories Theatre - 1.3 km / 0.8 mi
Tanger Outlets - 1.4 km / 0.9 mi
Zorb Smoky Mountains - 1.6 km / 1 mi
NASCAR SpeedPark Smoky Mountains - 1.6 km / 1 mi
MagiQuest - 1.8 km / 1.1 mi
Pigeon Forge Snow - 1.9 km / 1.2 mi

The preferred airport for Hampton Inn & Suites Pigeon Forge On The Parkway is McGhee Tyson Airport (TYS) - 55 km / 34.1 mi

Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Take advantage of recreational opportunities offered, including a spa tub, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, a fireplace in the lobby, and barbecue grills.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Express check-in
  • Wheelchair-accessible van parking
  • Swimming pool
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Designated smoking areas
  • Number of spa tubs - 1
  • Braille or raised signage
  • Well-lit path to entrance
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Year Built - 1995
  • Total number of rooms - 100
  • Number of floors - 6
  • Professional property host/manager
  • LGBTQ friendly
  • Fireplace in lobby
  • Free continental breakfast
  • Off-street parking
  • Wheelchair-accessible lounge
  • Free breakfast
  • Express check-out
  • Firepit
  • Business center
  • 24-hour front desk
  • Daily
  • Wheelchair-accessible meeting spaces/business center
  • Barbecue grill(s)
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Wheelchair accessible path of travel
  • 24-hour business center

Airport & Shuttle Information

McGhee Tyson Airport (35 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 40

Only dogs and cats are allowed

Pet maximum weight in kg is 18

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pets Allowed. Max Size: Large - 40lbs ( Pet Rooms Available, Pet Walking Areas )35.00USD Non-Refundable Fee

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Pool access available from 9 AM to 11 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

About Hampton Inn

  • All US locations offer coffee & tea in the lobby at no cost
  • Free Hot Breakfast serving fresh-baked waffles and oatmeal with toppings
  • Offer 'On the Run' breakfast bags during the week if you're in a hurry
  • Free daily newspaper on weekdays

The Hampton Inn highlights above are subject to change without notice.

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Testimonials:

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"This was my first time making group reservations, and this is definitely the best site to do it on. It was very easy to use, and helped me get a very good deal for my group. Thanks!" D.P. - Chicago, IL

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