Hampton Inn & Suites Pigeon Forge on the Parkway

2025 Parkway, Pigeon Forge, TN 37863 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Smoky Mountain Opry
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Very Good
4.5/5

Based on 1274 guest reviews

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  • Swimming pool
  • Free WiFi
  • Free newspapers in lobby
  • Free breakfast
  • Outdoor seasonal pool
  • Free self parking
  • Fitness facilities
Select Your Room:
10/20/2021 - 10/21/2021
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11 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hampton Inn & Suites Pigeon Forge on the Parkway

Below are the verified reviews from guests that we have booked recently:
"Expected more from a Hampton."
Overall Score2.0/ 5
The hotel room smelled damp. The water pressure was not good. The air conditioning had a hard time keeping up. The TV was older and did not get a clear picture. Then we found a huge bug crawling on our ceiling the last day we were there.
(Individual traveler, booked 1 room), from US flag
22-Aug-2021 Verified Review, stayed from Wed Aug 18 to Sun Aug 22 2021 at a $158.67 average nightly rate.
"Good atmosphere, friendly people, pet friendly."
Overall Score4.0/ 5
We had a good stay. Room was clean. Great experience for our dog, lots of areas to walk and play. Nice pool!
(Individual traveler, booked 1 room), from US flag
07-Jun-2021 Verified Review, stayed from Fri Jun 04 to Sun Jun 06 2021 at a $220.99 average nightly rate.
"Confused, worst ever."
Overall Score1.0/ 5
Called the number was answered,as Hampton Inns, made res.called next day just to confirm everything but person said that reservation was wrong because it was 3rd party? He was able to keep us on first floor and king bed but couldn't give me the rate as he couldn't get into their system?? So we get to hotel, no first floor room, no king bed, can't tell me room rate only that I should Not have called three rd party. But when you call the number online it's answered Hampton Inns. Crazy Crap.
(Individual traveler, booked 1 room), from US flag
22-May-2021 Verified Review, stayed from Mon May 17 to Wed May 19 2021 at a $131.99 average nightly rate.
"Clean rooms, delicious breakfast bar, good customer service."
Overall Score4.0/ 5
This motel is a great motel to stay.
(Individual traveler, booked 1 room), from US flag
26-Apr-2021 Verified Review, stayed from Thu Apr 22 to Sun Apr 25 2021 at a $215.88 average nightly rate.
"Great until the end."
Overall Score4.0/ 5
The door battery died which caused us major headaches at the end of our stay and locked out of our room for two hours Hampton credit us w a free night but honestly I think they could have done better seeing the ordeal we went through. We are loyal Hampton inn customers.
(Individual traveler, booked 1 room), from US flag
17-Mar-2021 Verified Review, stayed from Fri Mar 12 to Mon Mar 15 2021 at a $154.99 average nightly rate.
"We booked a room with two beds and got one bed. Hated it."
Overall Score1.0/ 5
The hotel would not re book me a room with two beds or refund any of my money. I will not stay with Hampton again nor would I recommend them to anyone I know.
(Individual traveler, booked 1 room), from US flag
14-Mar-2021 Verified Review, stayed from Fri Mar 12 to Sun Mar 14 2021 at a $134.99 average nightly rate.
"Pleasant and friendly."
Overall Score5.0/ 5
..
(Individual traveler, booked 1 room), from US flag
02-Mar-2021 Verified Review, stayed from Sat Feb 27 to Sun Feb 28 2021 at a $121.99 average nightly rate.
"Nice Hampton Inn."
Overall Score4.0/ 5
Clean, staff very nice and professional.
(Individual traveler, booked 1 room), from US flag
02-Mar-2021 Verified Review, stayed from Fri Feb 26 to Sun Feb 28 2021 at a $134.99 average nightly rate.
"All good but the coffee."
Overall Score4.0/ 5
It might seem petty to allow for the terrible coffee in the room to tarnish an otherwise excellent review. But I’m not alone as a coffee lover so the brilliant corporate exec that decided to cut costs on the coffee maker and brand of coffee should be fired. Terrible way to save money. The staff was wonderful, the room extra clean and enjoyable.
(Group coordinator, booked 2 rooms), from US flag
27-Feb-2021 Verified Review, stayed from Fri Feb 26 to Sun Feb 28 2021 at a $94.99 average nightly rate.
"Very clean and super nice!"
Overall Score5.0/ 5
This was our first time staying with y’all. I was a little nervous cause we brought our dog. He’s never stayed in a hotel with us. Everyone and everything was so nice! Clean rooms and all around nice place! I’d recommend if your traveling with your pets this is awesome!
(Individual traveler, booked 1 room), from US flag
25-Feb-2021 Verified Review, stayed from Sun Feb 21 to Tue Feb 23 2021 at a $86.99 average nightly rate.
"Would Recommend"
Overall Score5.0/ 5
Super nice place to stay very clean, polite helpful at the front desk. There breakfast is good and the rooms are spacious and very clean. I would recommend this hotel you would be satisfied.
(Individual traveler, booked 1 room), from US flag
24-Dec-2020 Verified Review, stayed from Tue Dec 22 to Thu Dec 24 2020 at a $119.99 average nightly rate.
"Everything was clean and nice."
Overall Score4.0/ 5
The problems we had was the noise level. Could hear people talking in rooms, dogs barking, people slamming doors and running the halls after 10:00. The A/C and heater was too noisy to sleep. We had to turn it off.
(Individual traveler, booked 1 room), from US flag
13-Dec-2020 Verified Review, stayed from Thu Dec 10 to Sun Dec 13 2020 at a $119.20 average nightly rate.
"Review"
Overall Score5.0/ 5
Excellent Facility
(Individual traveler, booked 1 room), from US flag
30-Oct-2020 Verified Review, stayed from Mon Oct 26 to Wed Oct 28 2020 at a $132.99 average nightly rate.
"We enjoyed our stay very much."
Overall Score5.0/ 5
A
(Individual traveler, booked 1 room), from US flag
12-Oct-2020 Verified Review, stayed from Sun Oct 04 to Thu Oct 08 2020 at a $105.34 average nightly rate.
"We thoroughly enjoyed our stay at the Hampton Inn and Suites."
Overall Score5.0/ 5
Perfect location, close to everything; the staff was very perfessional; hotel very clean; we will definitely stay there again.
(Individual traveler, booked 1 room), from US flag
30-Jul-2020 Verified Review, stayed from Fri Jul 24 to Sun Jul 26 2020 at a $139.16 average nightly rate.

Summary of Verified Reviews

90
Excellent

Summary of 817 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 90/100 based on reviews from all travelers.

"Excellent family hotel. Close to Smokey Mountains. Good for sightseeing and has nearby restaurants and bars. Great rooms and fantastic service."

Location

91/100
98 reviews

"Great location and easy parking." Excellent sightseeing, restaurants and bars nearby.

Breakfast

90/100
145 reviews

"Tasty breakfast."

Service

89/100
181 reviews

"Friendly and professional service, with great reception but subpar housekeeping."

Cleanliness

83/100
140 reviews

"Clean hotel facilities. Clean rooms." Bathrooms and pool area are inadequately clean.

Food

83/100
22 reviews

"Food is great, especially the desserts."

Room

74/100
207 reviews

"Spacious, clean rooms with good kitchenettes." Out-dated rooms with OK TV's, but poor furnishings and A/C.

Value

55/100
27 reviews

"Fairly good value for money."

WiFi

32/100
12 reviews

"Wifi quality could be improved."

Rated 86/100 based on reviews from families.

"Great reception. Clean rooms."

Location

90/100
30 reviews

"Great location with excellent sightseeing."

Breakfast

89/100
43 reviews

"Tasty breakfast."

Service

89/100
51 reviews

"Service is welcoming, but housekeeping is not great."

Cleanliness

83/100
50 reviews

"Clean hotel facilities. Clean rooms."

Room

70/100
62 reviews

"Rooms are spacious and tidy and beds are alright." Poor maintenance in rooms and bathrooms.

Comfort

62/100
46 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Spacious rooms.

Rated 82/100 based on reviews from couples.

"Wonderful sightseeing. Tasty breakfast."

Location

92/100
16 reviews

"Great location."

Breakfast

89/100
22 reviews

"Tasty breakfast."

Service

85/100
23 reviews

"Friendly service."

Cleanliness

82/100
16 reviews

"Clean hotel facilities. Clean rooms."

Room

68/100
29 reviews

"Average rooms with standard beds." Large, clean rooms with complaints about bathrooms.

Vibe

64/100
9 reviews

"Decent vibe."

Amenities

63/100
11 reviews

"Average hotel building."

Comfort

59/100
20 reviews

"Large rooms with average comfort and standard beds."

Rated 85/100 based on reviews from all travelers.

"Excellent family hotel. Close to Smokey Mountains. Good for sightseeing and has nearby restaurants and bars. Great rooms and fantastic service."

Location

91/100
98 reviews

"Great location and easy parking." Excellent sightseeing, restaurants and bars nearby.

Breakfast

90/100
145 reviews

"Tasty breakfast."

Service

89/100
181 reviews

"Friendly and professional service, with great reception but subpar housekeeping."

Cleanliness

83/100
140 reviews

"Clean hotel facilities. Clean rooms." Bathrooms and pool area are inadequately clean.

Food

83/100
22 reviews

"Food is great, especially the desserts."

Room

74/100
207 reviews

"Spacious, clean rooms with good kitchenettes." Out-dated rooms with OK TV's, but poor furnishings and A/C.

Value

55/100
27 reviews

"Fairly good value for money."

WiFi

32/100
12 reviews

"Wifi quality could be improved."

Rated 85/100 based on reviews from families.

"Great reception. Clean rooms."

Location

90/100
30 reviews

"Great location with excellent sightseeing."

Breakfast

89/100
43 reviews

"Tasty breakfast."

Service

89/100
51 reviews

"Service is welcoming, but housekeeping is not great."

Cleanliness

83/100
50 reviews

"Clean hotel facilities. Clean rooms."

Room

70/100
62 reviews

"Rooms are spacious and tidy and beds are alright." Poor maintenance in rooms and bathrooms.

Comfort

62/100
46 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Spacious rooms.

Rated 81/100 based on reviews from couples.

"Wonderful sightseeing. Tasty breakfast."

Location

92/100
16 reviews

"Great location."

Breakfast

89/100
22 reviews

"Tasty breakfast."

Service

85/100
23 reviews

"Friendly service."

Cleanliness

82/100
16 reviews

"Clean hotel facilities. Clean rooms."

Room

68/100
29 reviews

"Average rooms with standard beds." Large, clean rooms with complaints about bathrooms.

Vibe

64/100
9 reviews

"Decent vibe."

Amenities

63/100
11 reviews

"Average hotel building."

Comfort

59/100
20 reviews

"Large rooms with average comfort and standard beds."

Review Semantics by TrustYou

Property Description

Located in Pigeon Forge, Hampton Inn & Suites Pigeon Forge On The Parkway is in a shopping district, within a 5-minute walk of Smoky Mountain Opry and The Big Rock Show Theater. This hotel is 0.2 mi (0.4 km) from WonderWorks and 0.3 mi (0.5 km) from Hatfield and McCoy Dinner Show.

A complimentary continental breakfast is served daily from 6 AM to 10 AM.

Make yourself at home in one of the 100 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Smoky Mountain Opry - 0.1 km / 0.1 mi
The Big Rock Show Theater - 0.3 km / 0.2 mi
Hatfield and McCoy Dinner Show - 0.3 km / 0.2 mi
WonderWorks - 0.4 km / 0.2 mi
Titanic Museum - 0.6 km / 0.3 mi
Hollywood Wax Museum - 1 km / 0.6 mi
Castle Of Chaos - 1 km / 0.6 mi
Country Tonite Theatre - 1.1 km / 0.7 mi
Memories Theatre - 1.3 km / 0.8 mi
Tanger Outlets - 1.4 km / 0.9 mi
Zorb Smoky Mountains - 1.6 km / 1 mi
NASCAR SpeedPark Smoky Mountains - 1.6 km / 1 mi
MagiQuest - 1.8 km / 1.1 mi
Pigeon Forge Snow - 1.9 km / 1.2 mi
The Track - 2.1 km / 1.3 mi

The preferred airport for Hampton Inn & Suites Pigeon Forge On The Parkway is Alcoa - Knoxville Airport (TYS) - 55 km / 34.1 mi

Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Take advantage of recreational opportunities offered, including a spa tub, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, a fireplace in the lobby, and barbecue grills.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Express check-in
  • Wheelchair-accessible van parking
  • Swimming pool
  • Spa tub
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Designated smoking areas
  • Braille or raised signage
  • Well-lit path to entrance
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Year Built - 1995
  • Total number of rooms - 100
  • Number of floors - 6
    • Accessible bathroom
    • Fireplace in lobby
    • Wheelchair-accessible lounge
    • Free breakfast
    • Express check-out
    • Firepit
    • 24-hour front desk
    • Wheelchair-accessible meeting spaces/business center
    • Barbecue grill(s)
    • Outdoor seasonal pool
    • Safe-deposit box at front desk
    • Coffee/tea in common areas
    • Laundry facilities
    • Elevator
    • Free self parking
    • Fitness facilities
    • Wheelchair accessible path of travel
    • 24-hour business center

    Airport & Shuttle Information

    McGhee Tyson Airport (35 miles)

    Airport Shuttle? Sorry, no airport shuttle available.

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Pet maximum weight in lb is 40

    Maximum number of pets per room 2

    Only dogs and cats are allowed

    Pet maximum weight in kg is 18

    Service animals are allowed

    Service animals are exempt from fees/restrictions

    Pets allowed

    Pets Allowed. Max Size: Large - 40lbs ( Pet Rooms Available, Pet Walking Areas )35.00USD Non-Refundable Fee

    Misc Fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet fee: USD 35 per accommodation, per night (maximum USD 100 per stay)
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 15.00 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • Pool access available from 9 AM to 11 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Personal protective equipment, including masks, will be available to guests.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
    • Contactless check-in and contactless check-out are available.
    • Individually-wrapped food options are available for breakfast.
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Cleaning Policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Protective clothing is available to guests

    Masks are available to guests

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Contactless check-in is available

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Staff temperature checks are conducted regularly

    Temperature checks are available to guests

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Masks are compulsory at the property

    Property confirms they are implementing enhanced cleaning measures

    About Hampton Inn

    • All US locations offer coffee & tea in the lobby at no cost
    • Free Hot Breakfast serving fresh-baked waffles and oatmeal with toppings
    • Offer 'On the Run' breakfast bags during the week if you're in a hurry
    • Free daily newspaper on weekdays

    The Hampton Inn highlights above are subject to change without notice.

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